Shipping policy

1. Order Processing Schedule and Delivery Times

Order Cutoff Time

Order Cutoff Time is 6:00 PM (EST). Orders placed after this time will be processed the following business day.

Order Processing

Order Processing Times: Orders are typically processed within 1-3 business days from one of our regional fulfillment centers. However, orders placed on Sunday will most likely be processed the following Monday.

Shipping Times

Once your order has been processed, please allow 7-15 days for shipping and delivery. Please note that shipping times may vary based on your location and any unforeseen circumstances such as customs delays or severe weather conditions. We appreciate your patience and understanding as we work to get your order to you.

2. Shipping Costs

Standard shipping is $6.99 for all orders.

3. Shipping Service

We work with USPS to ensure your order arrives on time and in perfect condition. USPS provides a reliable and friendly delivery service that caters to your shipping needs with the utmost convenience. USPS extensive network and professional service ensure that your order reaches you quickly and safely. We are committed to providing you with the most satisfying shopping experience through USPS’s reliable shipping service.

4. Shipping Address

At Reecee.store, we only offer shipping within the United States. This helps us optimize delivery speeds and ensure that every order is handled with care, from the moment it leaves our warehouse until it reaches you.

5. Order Confirmation

After you place your order, you will receive a confirmation email with your order details. You will receive another email with tracking information once your order has shipped.

6. Track Your Order

You will receive a confirmation email and/or text message, containing a tracking ID and a link to track your package’s journey. To track your package, you can visit our tracking page. If you are unsure of your tracking ID, please check our delivery confirmation email.

7. Lost/Stolen Packages

koelpin.store is not responsible for lost or stolen packages. If your tracking information indicates that your package has been delivered to your address and you have not received it, please report it to the appropriate carrier using the information provided to you on our tracking page. If you have any further questions about how to do this, please contact our customer support team at [email protected].

8. Who can you contact if you have any questions?

If you have any questions or need more information, please contact our customer service team. We are here to support you and answer any questions to ensure you have the best shopping experience.

Email: support@koelpin.store

Address: 1540 N 61st St, Philadelphia, PA 19151, USA

Mon-Fri | 10:00 am – 6:00 pm (EST)