Payments policy

At koelpin.store, we offer safe and convenient payment methods so you can easily complete your shopping. We accept payments via PayPal and Payoneer.

– PayPal: One of the most popular online payment services, allowing you to make quick and secure payments using your PayPal account. PayPal protects your financial information and offers a variety of flexible payment options.

– Payoneer: A global payment service that makes it easy for you to make transactions and receive money quickly. Payoneer offers online payment options and supports multiple currencies, providing you with maximum convenience.

1. Payment Currency

Prices listed on koelpin.store are all in US Dollars (USD). If you make a purchase outside the United States, your payment provider will instantly convert your money to USD at the current exchange rate.

2. Payment Confirmation

An order confirmation email will be sent to you after your funds have been successfully processed. This email contains information about your transaction and serves as proof of your payment. Please save a copy of this email for your records.

3. Transaction Security

The security of your payment information is our top priority. You can shop with confidence knowing that Koelpin uses industry-standard encryption and security procedures. We handle your payment information with the utmost care and confidentiality.

4. Payment Disputes

We will follow established procedures and industry standard practices to resolve any payment disputes. Before opening a dispute or requesting a refund, customers should contact our customer service department to resolve their concerns.

Our refund and return policy, if any, is clearly stated on our website (please refer to our Refund and Return Policy). It is important to review this policy to understand the conditions under which a refund or return is permitted and any associated fees or restocking charges.

5. Payment Policy Updates

This payment policy is subject to change at any time without prior notice by Koelpin. We recommend that you check this page regularly for updates.

If you have any questions or concerns about our payment process, please contact our support team. To make your purchase as simple as possible, we are always here to help.

6. Who to contact if you have questions?

If you have any questions about our payment policy, please contact us at the following address:

Email: support@koelpin.store

Address: 1540 N 61st St, Philadelphia, PA 19151, USA

Mon-Fri | 8:00 am – 6:00 pm (EST)